New York:
+1 646 781 7382
Hong Kong:
+852 5808 4824

First Line Engineer (NY)

Sittingbourne, England
Full-time
Home / Careers / First Line Engineer (NY)

Start a job where you’ll look after hedge funds, who tend to invest in their kit… so you can forget everything you know about XP. You won’t need it here.

We are an IT Service Provider, based across the UK, America, and Asia. You’ll be responsible for all desktop fixes, supporting users remotely and over the phone across 17 countries. You’ll be managing Active Directory and group policy, working with Office 365 and on-premise email systems, as well as switches, firewalls, and other networking equipment.

To qualify for this position you will need strong exposure to desktop support specifically around Windows, Office applications, and Active Directory.

At Tribeca, we want to offer careers – not jobs. This will be your first step into a career with Tribeca that could move into senior support, working in our projects team or even working in one of our offices in England, Dublin, or Hong Kong. You can view case studies of this on our website under Careers > Employee Journeys. 

Education is one of our core values – we have an internal trainer who is tasked with educating our entire workforce, we have a syllabus of training material for our team to ensure you reach your full potential. 

The benefits you will be provided include

  • medical insurance (we cover a fixed cost, so if you chose not to upgrade, you don’t need to put in towards your insurance)
  • life insurance
  • optical and dental options
  • a 4% matched 401K
  • employee assistance program
  • an individual training budget#
  • a mobile phone
  • a laptop
  • 15 days PTO plus 9 holidays
  • flexible spending accounts
  • long-term/short-term disability benefits
  • dependent care flexible spending accounts
  • commuter benefits
  • pet insurance
  • a discount program

You’ll be joining three other engineers as well as a salesperson in your office, with a larger team globally. You’ll report to the NY team leader, but have senior support available in the UK too. At the moment, we are all based from home and will be for the foreseeable future. You may be asked to get involved with client site visits in and around Manhattan.

Please apply now. Everybody will receive a response.

Apply For this Role!

  • This field is for validation purposes and should be left unchanged.

London:

+44 (0)203 475 8733

New York:

+1 347 690 1190

Hong Kong:

+852 5808 4824

Dublin:

+353 1901 4077