Trust is the bedrock of the alternative investment sector. Whether you deal with hedge funds, private equity, a family office or asset management, your clients rely on you to work in their best interests and deliver what you promise.
As an MSP that delivers personalised and specialised IT support to businesses in the alternative investment market and the wider financial sector, we at Tribeca are equally committed to providing the highest standards in information security.
Keeping on top of cyber security issues such as malware and phishing is obviously a huge concern for all businesses, almost nine out of ten small and medium-sized businesses reported at least two successful cyber attacks over the past year, but the stakes in terms of reputational damage and financial loss are particularly acute for businesses that routinely deal in large transactions on behalf of their clients.
With an in-depth understanding of the specific IT and technology needs of financial sector companies, Tribeca offers:
- A 24/7 follow-the-sun IT support service – we are always monitoring your IT systems and available to take your call.
- Rapid on-site response to critical events (London, New York and Hong Kong based).
- A proactive approach to prevent issues before they happen.
- A predictable monthly fee which includes all remote support.
- No usage caps and no hidden costs.
We appreciate that a few minutes could make a huge difference; we pride ourselves on having trained engineers able to talk to you around the clock, .
We are also passionate about keeping our finger on the pulse of the latest developments in cyber security so we can advise our clients on the best ways to prevent hacking and data breaches.
Tribeca Trust Centre: Peace of Mind.
If you’re in the market for an IT partner, how do you know who to trust?
We launched the Tribeca Trust Centre to give our clients an appreciation of our commitment to the highest possible cyber security credentials.
We are committed to compliance with the ISO27001 standard of Information Security and the top level of certification under the UK Cyber Essentials scheme, Cyber Essentials Plus.
Both certifications require an annual audit of our Information Security Management System (ISMS) and the technical controls in place to secure our business.
We are also registered with the UK’s Information Commissioner’s Office (ICO).
Industry Recognition: Tribeca’s Awards.
We have been finalists or winners at numerous awards within the IT industry and the overall business community in the UK and Europe, a testimony to the hard work of our specialist teams and the successful partnerships we have forged with our clients since 2006.
We are delighted to be winners in the Best Cloud Services Provider category at the 2023 Hedgeweek European awards, which recognise excellence among European service providers that specialise in the alternative investment sector.
In 2022, we were honoured to be finalists in two categories – the Business Enabler award and the Small to Medium Business award – at the Lloyds Bank British Business Excellence Awards, the UK’s largest and most prestigious business awards programme, and we are finalists again for this years awards.
We were MSP of the Year finalists at the 2022 HFM MSP Innovation Europe awards and Best Overall Business winner at the 2021 ActionCoach BizX awards.
These awards showcase the specialisms and expertise we have developed to supply pro-active IT solutions for our clients in the areas of cyber security, digital transformation, IT procurement and project management, among others.
However, our biggest reward is the trust of our partners, which has been reflected in our excellent client retention rate over the years.
If you have questions about cyber security for your business, or want to understand what a partnership with Tribeca could look like for you please do contact us. We’d be happy to help.