Premier IT Support

For Asset Management Firms

For over ten years Tribeca has excelled at servicing Asset Management businesses and other Financial Institutions with world-class IT support. Our knowledgeable teams of expert engineers are based in London, New York and Hong Kong and have more than 40 years of experience between them, meaning that they are familiar with the technology systems used by you and have a very clear understanding of your day-to-day IT needs. We offer a dedicated 24/7 service, and can assure you that you will always be greeted by a friendly and responsive employee, as Tribeca uses no third party call centres and does not subcontract any of its work.

Our IT solutions are always tailor-made to suit your specific requirements, and we work with financial businesses that have anything from 3 to 500 users. You too could take advantage of a support package that provides you with exactly the right level of service you require, whether this be simple desktop IT support, or a fully-outsourced option.

Select a team with over 30 years' experience in providing high quality Alternative Investment IT Support, 20 of which have focused solely on the Hedge Fund industry.

We have worked extensively with the largest data vendors such as Bloomberg and Thomson Reuters Financial as well as Beauchamp, Tradar, Safari, Monis and Xenomorph.

Tribeca has also developed its own portfolio of industry-specific products in response to regulatory changes in investment management. High quality products such as our autoKIID and autoFactsheet aid with Asset Management performance and risk reporting by way of customisable templates that can enable integration of company logos and branding themes. So, why not get in touch with us today to discuss your specific needs and commission a technology system that works best for you?

Our business portfolio includes a multitude of Asset Management clients and alike, supported by our committed worldwide network. Our outstanding early warning 24 hour infrastructure monitoring system ensures optimum efficiency and reliability.

Why choose Tribeca?

 

You would also receive the following guaranteed benefits:

  • 1st line support team that is the most knowledgeable and experienced within the Financial Sector
  • A yearly network audit
  • Detailed monthly client reporting
  • Careful monitoring of SLAs
  • Confidence that your users both at home and abroad are in safe hands
  • 24/7 monitoring of your critical systems with rapid response
  • Your staff are empowered to call us directly to minimise downtime
  • Resources on- tap to tackle projects needing fast completion
  • Predictable monthly billing at competitive rates
  • Assistance with third party providers e.g. connectivity providers
  • The very latest and best technology available to your business

Would you like to find out more about how you can enjoy a professional, efficient service that relieves Asset Managers of the IT support burden, enabling them to fully focus on their investment portfolio?

Call today on +44 (0)203 475 8732 or Email: info@tribeca-it.com for more information on the benefits you could be enjoying.

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