All the engineers have also been extremely proactive and very informative in terms of letting me know and keeping me informed of snagging issues on the new floor, which has enabled me to coordinate with our suppliers better to get problems fixed. So please can you pass on our thanks to the boys for all their hard work this week and extra hours. I work closely with them all on a day to day basis and very much enjoy having them as part of our team and thought it was important for you to know.
Tribeca did a fantastic job with our office move! I was so pleased to have you all working with me on this. As you know, we have no IT support in-house, and I for one, was on my own with a lot of the IT planning for the move. Tribeca were a fantastic help with this – and tirelessly advised me on all aspects requested. You were also very proactive with advice on IT aspects ie. how it would differ from the old office which was very useful for me at exactly the correct stages of planning.
This is a personal thank you for your work today. Everything was done to our satisfaction and you were very flexible in your approach. Due to the non-availability of about half our PCs this morning due to furniture changes over the weekend, a number of our people would have been unable to do very much today had you not attended and from an early hour. You have directly contributed to our output today.
Tribeca provided invaluable consultancy when we recently acquired a new company. We would have struggled to have the data and systems migrated to our platform without their knowledge and support in a project with tight timescales. Tribeca enabled us to finish the project on time and on budget.
Tribeca provide us with a top rate service daily. Every engineer we work with is friendly and cooperative and keeps us updated on the progress of any issues we have. The transition from our previous provider was efficient and pain free thanks to Tribeca’s work ethic
Tribeca continues to offer the best, most cost effective IT services available to our boutique global law firm. With client demands from across the globe, there is an associated need to be able to draw upon a truly 24/7 IT support team with actual global coverage which Tribeca provides with exceptional professionalism. Tribeca and its staff has always been highly responsive and timely on any IT issues which may arise from time to time thereby enabling our firm to put forth our best work-product. By using the latest, most cost effective IT solutions tailored to our firms specific needs, Tribeca gives our firm the confidence of meeting and exceeding our technology infrastructure demands in an ever increasing competitive legal environment. Excellent job Tribeca!
I want to thank you all for providing us with a superb service. This year was a good year for GMI, and Tribeca helped us in no small way. So thanks again.
Very good feedback from the users at Kew on your support desk, they are impressed with the turnaround time on requests. With our previous provider wading through their 3 layers of support was like treacle, with Tribeca it feels like we have more immediate access to the right people.
Tribeca has a strong, versatile and helpful team which we are close to. Additionally everyone appears willing to go out of their way to help.
I heard the good news that you recovered Sam's hard drive. She is dead chuffed. What a star you are for sorting that out. Thank you very much for going over and above the call of duty.
Tribeca have been only too willing to help often going far beyond the call of duty when providing consultancy and project management on a new data centre build for us. Working with Tribeca on this project has been a pleasure; I would certainly use them again.
Since their appointment, Tribeca have provided outstanding service ensuring that the transition from our previous provider was smooth and without issue. They have proven to be proactive and very responsive to our needs.
I’d recommend Tribeca to anyone, they’re responsive, knowledgeable, timely and the attitude of customer always comes first, it’s not rocket science to apply these in business, but it’s amazing how so few businesses actually do. Tribeca is, I’m glad to say, one of them.
Very eager to please and resolve problems, taking a partner approach to a problem.
Ian, just a quick note to say thanks again for the tech support at home. Nathan has been great, and as usual Tribeca have done exactly what they said they would do, at the time they said they would do it, at such short notice. And all this, with additional interest included!
You provide a first class service at an acceptable price. Speed of response, knowledge of hardware and software, dealing with the smallest of issues without making us feel we should not have bothered them.