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TECHNOLOGYGROUP YourglobalITsupportpartner.GlobalSupportwithclientsinEurope-UKGermanySpainLuxembourgGreeceUSA-NewYorkChicagoIndianapolisAsia-HongKongSingaporeRestoftheworld-CanadaBrazilWanttoknowwhatyouremissingoutonReadon... Thefundmanagementsectors...Someofourclientshadthefollowingneedswhenwerstmetthem-areyouinthesameboatAssistancewithlaunchinganewventureOutgrowntheircurrentITsupportproviderNeededtooutsourcetheirITsupporttocureHRorskillsshortageheadachesSupportfornewsatelliteofcesthattheexistingteamorprovidercouldntcaterforAssistanceneededwithaprojectrequiringbiggerresourcesornewexpertiseOverwhelmedbyITproblemsFromlefttorightIanRimmerSupportManagerMarkInstanceCEOSimonFosterSalesManager.Doyouneedourhelp ...bestkeptsecretIdrecommendTribecatoanyonetheyreresponsiveknowledgeabletimelyandhavetheattitudeofcustomeralwayscomesrst.Itsnotrocketsciencetoapplytheseinbusinessbutitsamazinghowsofewbusinessesactuallydo.TribecaisImgladtosayoneofthem.StuartRaeSteveRodleyJointManagingDirectors-GMIResourcesUKLLPThesupportteamatTribecaunderstandthenatureofyourindustry.EffectiveandswiftresolutionofITissuesattentiontodetailandheadingoffproblemsbeforetheyaffectyourbusinessthroughcarefulinfrastructuremanagementareallessential.Whenselectingindividualstojoinourteamwesearchforthemosttalentedengineersavailable.Ourstaffareselectedfortheircommitmentexibilityandinterpersonalskillssoyouarehappytohavetheminyourofcesandrepresentingyouwhendealingwithclientfacingandinvestorrelatedissues.SpecialistsupportforalternativeinvestmentsectorHedgefundsFundoffundsAssetmanagementFamilyofcesRelatedindustryserviceprovidersAreasofexpertiseHighavailabilityhighlyresilientsystemsTradingapplicationsanddatafeedsSecureinterbusinessconnectivityVirtualisedinfrastructuredesignandmanagement Excellenton-siteengineeringsupportThreekeyexperiencedengineerswillbecomefamiliarwithyourbusinesstoensurethatsystemknowledgeisspreadthroughtheteam.Thisimprovestheeffectivenessoftheoverallsupportserviceaswellasavoidinganindividualengineereffectivelybecomingasinglepointoffailureiftheyunavailableoronannualleave.InstantresponsehelpdeskTribecashelpdeskremotesupportisdesignedtoBeaccessiblebyallyourusersEnsure90ofissuesareresolvedremotelyEmpoweryouruserstogetinstantaccesstothehelptheyneedthusreducingdowntimeBestaffedbyengineersofalllevelsandspecialisationstoensureswiftresolutionofproblemsWhatdoyougetEarlywarningsystem24hourmonitoringTribecamonitoryourinfrastuctureviaproprietarysystemsincludingMonitoringyouremailservertoensureyoureceiveallyouremailsinatimelyfashion.IfyourserverfailedovernightwewouldknowaboutitandworkontheproblemwhileyouaresleepingTribecawillbeworkingonanyfailuresbeforeyouevenknowtheyhavehappenedMonitoringwillhelpusspotproblemsbeforeyouareaffectedbythemCriticalbusinessaffectingproblemswillbenotifiedtous24hoursadayviaasophisticatedvoicealertingsystemOncallengineersarealwaysavailabletohelpwithyourbusinesscriticalissues.Weensurealllevelsofengineerareoncallsoyoucanaccesstherequiredresources SatelliteofceremoteusersupportRemoteusersupportisadailypartofTribecasserviceTribecasteamsuccessfullysupportofcesworldwideEffectiveuseofcuttingedgeremotetechnologyOccasionalsitevisitswherenecessaryAbletosupportandoffergoodadvicetotravellingusersStrategicguidanceThisserviceaspectensuresthatyouhaveaknowledgeableresourceavailabletoassistyourseniormanagementteamwithdecisionmakingwhichimpactsyourITsystems.AseniorTribecamanagervisitsonaquarterlybasisGuidanceregardingplanningdevelopmentandhighlevelissuesCustomreportingonactivityinthepreviousquarterOutofhourshelpdesksupportOurhelpdeskisstaffedbetween7amand10pmweekdaystocoverstaffworkinginUKandUSmarketsplusmidnightuntil8amforourAsiabasedclients.OutsideofthesehourswhenanSLAincludes247coveroncallengineersprovidesupportviaourOutofHourstelephonesupportnumber.Outofcorehourssupportcoverslevel3issuesonly.YearlynetworkauditThisfreevalue-addserviceincludesUpdatednetworkmapsensuringyourdocumentationisuptodateProvidingstatisticsastohowwellutilisedyourequipmentistohelpusworkoutanITstrategywithyouCheckinghardwareandsoftwareareuptodateensuringyoubenetfromthelatestdevelopmentsintechnologyFollowupmeetingtoensureyourITsystemsaredeliveringtheresultsyourequireTribecaethosWetreatyouasthoughyouareouronlyclienttaketimetounderstandyourbusinessanduseourexpertisetodriveyoursuccess. HarddiskdriveencryptionThisiswidelyacceptedasessentialforanydeviceswhichcarrybusinesscriticaldatathatareusedawayfromtheprotectionofyourinternalinfrastructure.Unprotectedlostorstolendevicescancauseamajorworrytobusinessowners.EndpointsecurityantivirusLocalantivirusanti-spamintrusionprotectionetc.softwareprotectionforlaptopsPCsservers.Essentialtoanybusinessbothintheofceandonmachinesconnectingremotely.DatasecurityFrommakingsureyourdataisavailablewhenyouneeditDataLeakPreventiontoensureyourdataisprivatetodatadeletionandcertieddisposalofhardware-Tribecahavethetoolsandstafftoensureyourdataissecure.PenetrationtestingOnceyouhavecompletedanymajorchangetoyourinfrastructurethisshouldbethenexttaskonyourlist.Professionaltestingwillensurethattheinvestmentyouhavemadeinsecurityhasbeenimplementedcorrectlyandthatyouarenotexposedonanyfront.Whosgottheireyeonyourassets UniedthreatmanagementUTMFirewallingisnolongersufcientprotectionaloneandyournetworkperimeterprotectionneedstoaddressamultifacetedapproachtocopewithtodaysthreats.TribecaareexpertswithanumberofUTMdevicebrandsbutareparticularlyexperiencedwithFortinetandCiscoproducts.TwofactorauthenticationThisisasimpletoimplementandlowcostsecuritymeasurethatsignicantlyincreasesyourprotectionagainstmaliciousremoteattacks.BringyourowndeviceBYODThisisoneofthemorerecentchallengesfacingbusinesses.SomanystaffmembersandvisitorshavetabletssmartphonesandotherdevicesandwanttoconnectthemtoyourbusinessinternetconnectivityusuallyviaWiFi.ThispresentsawholerangeofchallengessuchasDataleakageControllingnon-productivebrowsingMaintainingbandwidthforbusinessapplicationsSeparatingvisitortrafcfromproductionsystemssecurityNoun1.Thestateofbeingfreefromdangerorthreat.2.Thesafetyofastateororganisationagainstcriminalactivitysuchasterrorismtheftorespionagenationalsecurity. MostsuccessfulbusinessleaderstakecaretoensuretheirofceITinfrastructurehasresilienceandredundancyinbuilttoensuretheleastpossibledowntime.ButwhatiftheunthinkablehappensandyourofceisinaccessibleEventssuchasthosebelowarentasrareasmanypeoplebelieveandcanbeeasilyoverlookedRiotsStrikesUtilityfailureExtremeweatherconditionsTerroristattacksEpidemicsHowdoyouprotectyourbusinessFirstlybycontactingaspecialistinBusinessContinuityPlanningBCPwhocanexplainthebestwaytogoaboutassessingyourneedsandexplainingtheoptionsforyourconsideration.TribecacanhelpyouchoosefromarangeoftechnologiesfromthesimplestofmeasuressuchasremotedatabackuptomorecomprehensiveDRoptionssuchasColocationofphysicalDRequipmentCloudbasedDRplatformsEmailcontinuityandarchivingWorkplacerecoverysuitesWhatcouldpossiblygowrong BusinessContinuityPlanningLifecycleMaintenanceAnalysisSolutionDesignImplementationTestingAcceptanceAgoodplanreliesongooddocumentationDevelopingyourBCPdocumentationcanbeadauntingtask.ButwiththerightassistancecreationandmaintenanceofyourBCPplanwillbeasimpleprocess.AsaconsequenceofhavingawellthoughtoutanddocumentedBCPplannotonlywillyourbusinessbepreparedfortheworstbutthiswillalsostandyouingoodsteadwithpotentialnewclientsandinvestors.Ofcourseitworks...doesntitTheonlysurewaytoguaranteetheeffectivenessofyourBCPistotestitScheduleeventstocarryoutfullorpartialDRteststoensurereliabilityEnsurekeystaffunderstandhowtoexecutetheplanAdvisemanagementoftheimplicationsofinvocationofBCPReportsproducedfollowingeverytesttoseehowitwentTribecavirtualdisasterrecoveryVDROurprivatecloudbasedVDRplatformenablesrestorationofyourbusinesscriticalsystemsinourDisasterRecoveryenvironment.Yourserversarereplicatedtoourplatformandcanbeeasilypromotedtoaproductionrole.TherstofyoursystemswillbeaccessiblewithinonehourfromyourinstructiontoinvokeyourDRplan.Usersareabletoaccessyoursystemsfromhomeoranyalternativeofcespaceyoumayhavearranged. InformeddeviceselectionThereisamindblowingselectionofphonestabletsandlaptopsonthemarketsochoosingtherightcombinationforyourteamcantakesomecarefulthought.CostvsServiceYoucanchoosebetweenallyoucaneatbundlesextremeroamingbundlesdataonlysharedaccountbundlesbundleswithlandlinesorcorporateaccountswithspecialSLAsandrapidhandsetdeploymentandreplacement.IntelligentdevicemanagementOnceyouhaveyourdevicesdistributedandinactionyournextchallengewillbedevicesecuritydatamanagementandimplementingglobalpolicychangesetc.Howyoucommunicate.Tribecahasastrongversatileandhelpfulteamwhichwearecloseto.Additionallyeveryoneappearswillingtogooutoftheirwaytohelp.NeillEbersChiefOperatingOfcer-LionhartInvestmentsLimited EmailFromcloudhostedsharedemailexchangeplatformstoenterpriselevelsolutionsandeverythinginbetween.Tribecawillassistatallstagesfrompurchasingdomainregistrationsandhostingtocongurationofmulti-siteexchangeclusters.Welookafterthedaytodaysupportmanagementandcongurationhoweveryouprefer.InstantmessagingLyncisjustoneofmanyinstantmessagingtoolswhichenableyourteamtoconverseinrealtimeshareinformationandcollaborateonprojects.OtherproductsfromGoogleCiscoAppleandmanyISPsofferproductsofvaryingfunctionalityandpricing.EnhancedemailservicesForcompliancepurposesorjustforpeaceofmindyoumaywishtoaddcloudbasedemailarchivingcontinuitysecurityorspamlteringservices.Tribecaareabletoofferconsultationtoidentifythebesttforyourbusinessneedsandassistintheimplementationandcongurationoftheseservices.VideoconferencingandtelepresencesystemsTribecaareexperiencedinmosttypesofVCequipmentincludingCiscoandtheTandbergrangetheynowownPolycomSKYPEBTandAvayatomentionafew.Soundadviceonhardwarelicensingandconnectivityisessentialingettingthebestmatchforyourbudget.SuccessfulintegrationRegardlessofthebudgetthesuccessofanybusinesswideuniedcommunicationssolutionisdependentonboththecompatibilityofthecomponentpartsincludedandtheabilityofthesolutionsprovidertoharmonisethetechnologies.Donttakeachancetakeouradvice.Slickmultifacetedcommunicationsmaximumproductivity Getintouchrightnow...Ournumber1goalishavingthehappiestclientspossiblethroughdeliveryofexceptionalservicequalityLetushelpyouexplorethemanybenetsofworkingwithourteamandhowyoucanturnthemtoyouradvantage.AreyoutheclevertypethatrecognisesthevalueinsharingideasandleveragingtheskillandexperienceofotherstoyourbenetIfyouareyouwillleapatthechancetoquizourguysinashortmeetingandgetvaluableinsightintoOptimisingexistingassetsHighlightingsavingsincurrenttechnologyspendsIntroducingnewtechnicaladvancementsThesethingsonlyleadtoonething...greaterprotabilityforyourbusiness.Youhavenothingtolosebutsomuchtogain......sogiveintoyourcuriosity.Callnowon08000122225Oremailsalestribeca-it.comOrvisitwww.tribeca-it.comYouprovidearstclassserviceatanacceptableprice.Speedofresponseknowledgeofhardwareandsoftwaredealingwiththesmallestofissueswithoutmakingusfeelweshouldnothavebotheredthem.PaulBarryManagingDirector-CargostoreInternationalLtdPremierSupportWithGlobalCoverageAlternativeInvestmentFocusExpertsInCurrentSecurityDevelopmentsBCPDRSystemArchitectsCuttingEdgeCommunicationsSpecialists TECHNOLOGYGROUP4408000122225infotribeca-it.comwww.tribeca-it.com
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